Recent Why SERVPRO Posts

Shortcuts versus proper protocols

7/17/2019 (Permalink)

Why SERVPRO Shortcuts versus proper protocols NOT the proper way to do a packout.

Shortcuts.  They may appear to be the easy solution at first.  But, upon reflection, what seemed like the easy way wasn’t so easy after all.  Sometimes, protocols must be followed, not only because it’s the only way to completely finish the job, but keeps those involved safe during and after the process.

Take for example the woman in Dixon, IL, who was arrested for carpooling with her kids, kind of.  She bought them an inflatable pool at the local store, took it to a friend’s house to use their compressor to blow it up, then found it wouldn’t fit inside her car.  So, she put the pool on top of the car, but she had no straps to tie it down, so she put the kids in the pool on top of the car and tried to drive home.

A man in Ottawa, Canada didn’t have a booster seat for his 18 month old daughter when he went to the liquor store, so he used a case of beer as a booster seat.  The cops issued the man a ticket for an improper booster seat.

Here at SERVPRO, we understand that protocols are set for a reason; they get the job done while keeping those working on the job, and those who will inhabit the home afterwards, safe from harm.  Shortcuts are tempting, but we know the consequences could be costly.

Trust the team that is on the preferred vendor lists for many insurance companies: SERVPRO.

A Midway hotel has a pipe break

1/23/2019 (Permalink)

Why SERVPRO A Midway hotel has a pipe break SERVPRO quickly on the scene of a hotel pipe break.

During a recent cold snap, SERVPRO Bedford Park/Burbank received a call from one of the hotels near Midway Airport due to a burst pipe in a ceiling, causing water damages in several rooms.  We received the call because this hotel had the foresight to prepare an ERP, or Emergency Ready Profile, this past autumn.

SERVPRO Bedford Park/Burbank had a crew on site in about an hour, extracting water, moving wet furniture, etc.  We understand that it’s imperative for a business like this to be fully operational as quickly as possible; areas and rooms closed do not make money.

Hotel management prioritized the areas that needed to be available first, and we made every effort to accommodate these wishes.  Keeping the client in the loop and happy are goals we strive for with each and every job.

If you suffer some sort of damage: water damage, soot or smoke damage, mold, or anything else that needs to be cleaned up, call the experts at SERVPRO Bedford Park/Burbank, who will put your best interests in mind when planning and executing the restoration process.

Call us 24/7/365 at 708-430-3600.  SERVPRO Bedford Park/Burbank – your LOCAL source for damage restoration!

Moisture found under tiles

1/4/2019 (Permalink)

Why SERVPRO Moisture found under tiles Checking for, and finding, moisture where the homeowner was sure there wasn't.

A homeowner had a slow refrigerator leak that went undiscovered for quite some time.  He shut the water off, moved the fridge, and mopped up the water sitting on his tile floor.  But, he was concerned about moisture inside the walls, so he called SERVPRO Bedford Park/Burbank.

The homeowner's concerns proved true; there was water inside the walls.  But, he was amazed to find that we discovered moisture under his tile floor as well.  He was also surprised to find out that the water migrated through the wall into a closet on the other side.  Left to dry on its own, mold growth was a definite possibility in this case.

Checking for water migration is just one of the protocols that SERVPRO Bedford Park/Burbank knows to do on all water damages.  It only takes a few moments to rule in or rule out certain areas, when using the proper inspection tools.

If your home or business has suffered from a water loss, be it large or small, call the experts at SERVPRO Bedford Park/Burbank.  Call 708-430-3600 and you will talk to a live person 24/7/365.  Peace of mind is simply a phone call away!

SERVPRO uses the proper tools and equipment

12/31/2018 (Permalink)

Why SERVPRO SERVPRO uses the proper tools and equipment It can be unwise and unsafe to rig up solutions yourself. Call the experts!

You wouldn’t use a hand grenade to kill a mosquito, would you?  Sure, it may be fun, but I think you’d do more damage than what it’s worth.  How about using a water pistol to put out a house fire?  Of course not!

So, if you have suffered a water damage to your home, then why would you use some rigged up solution to just “get by”?  SERVPRO Bedford Park/Burbank has all the proper tools and equipment, each one SPECIFICALLY DESIGNED to properly mitigate your water damage.

No more ruining bath towels trying to mop up sewage water.  Forget using box fans to try and dry saturated drywall or carpets.  The only tool you need is your phone; pick it up and dial: 708-430-3600.

Here at SERVPRO, no matter what time of day you call or even what day of the week, you’ll talk to a live person, never an answering machine.  We’ll get the necessary information needed to begin the mitigation process, such as:

  • Where did the water originate from?
  • When did you discover the damage?
  • What rooms were affected?
  • What structure or contents were affected?

Once onsite, we will stabilize the situation, then begin to make your water damage “Like it never even happened.”

SERVPRO Bedford Park/Burbank helping the community

11/30/2018 (Permalink)

Why SERVPRO SERVPRO Bedford Park/Burbank helping the community Bob Wehn Sr delivering a check to Burbank Fire Chief David Gilgenberg, after a recent fundraiser.

Making the community better.  That is SERVPRO Bedford Park / Burbank's mission. 

Whether it's ringing the bell for Salvation Army during the holiday season, or helping the Bridgeview Chamber in collecting food and toy donations for their annual Food & Toy Drive, or working with homeowners who have suffered water or smoke damage, we are here to grant aid as best as we can to as many as we can.

Local schools are another facet that SERVPRO Bedford Park / Burbank supports.  We performed a free ERP, or Emergency Ready Profile, evaluation to each of the Burbank schools in District #111.  We are a part of their Career Day, with marketing rep Rick Gauger as a speaker to the kids.  We also support St. Baldricks fundraiser each year.  We attended the Argo High School Higher Education Foundation's casino night at Toyota Park.

SERVPRO Bedford Park / Burbank is now involved in two local chambers; we have a director on the Bridgeview Chamber, and is also a member of the Bedford Park Clearing Industrial Association.

Each year, we host Continuing Education classes for the insurance industry, granting them free courses to help them retain their licenses.

If you want a company that believes in YOUR community, then SERVPRO Bedford Park / Burbank is the right choice!

Discovered water in your Chicago home?

11/23/2018 (Permalink)

Why SERVPRO Discovered water in your Chicago home? You've worked hard to obtain these possessions, let us work hard to save them!

It's taken years to get the basement looking like you have always wanted.  Drywall has been put up.  Carpet on the floors.  Pictures on the walls.  An entertainment center with a large screen TV to relax and get away from it all.

And then you came downstairs, and found that the carpet's wet.  And not only by the steps, but just about everywhere.  Where did this water come from?  Is it still getting into the basement?  What can I do?

Call the experts at SERVPRO Bedford Park / Burbank!  We have the equipment necessary to find exactly where the water migrated, check any walls and/or ceilings to see if they have been affected, and take precautions that furniture is protected from any further damages.

Once we know what all has been affected, a plan is instituted to begin the drying process.  We need to dry the area(s) as quickly and efficiently as possible, to inhibit mold growth.

We work with most insurance companies, so the drying process meets their standards as well.

So, whether the water came in from the outside or from a source from inside your home, we are ready to put your life back together again.

Call us today!  708-430-3600.

We can handle any job size!

11/16/2018 (Permalink)

Whether your home suffered a cracked water line that leads to your refrigerator, or was impacted by a hurricane (like the home shown below, from Hurricane Michael), or anything in between, SERVPRO Bedford Park / Burbank has the resources to handle it!

Of course, any disaster that befalls your home we can handle, be it fire, smoke, water, or mold.  But, if needed, such as in the case of a large commercial property loss where the business needs to be up and running as soon as possible, we can call our network of SERVPRO professionals so that the job can be done right and as quick as possible.

The SERVPRO network is far reaching; that's why we are down in the panhandle of Florida helping out the local SERVPRO franchises there get homes, businesses, and lives back together again after the devastation of Hurricane Michael literally tearing apart the entire region.

If your home or business suffered any type of damage, call the experts at SERVPRO Bedford Park / Burbank at 708-430-3600 today.  Then, you can relax, knowing the industry leader in restoration and remediation is on the case.

SERVPRO.  As close as your phone, and available 24/7/365.